What happens after I send purchase order and register with you
?
Ans.
Upon registration using Visa, America
Express, or MasterCard/send cheque or deposited money in
our account and on realizations by us we will send our
products either of the ways listed below depending on
the products as well as size of your E-mail account.
the password and username
is given to download from our ftp server within 2 days
of confirmation of payment from 2Co.
Zip file by E-mail with in
2 days.
Delivered CD by courier
from our office within 3 working days.
What will I get if I pay for any particular
products ?
Ans.
You will
be delivered softcopy of our products (presentation kit
or document kit ) purchased by you The scope of product shall be as stated in the web-site. This product is sold as a guide
or reference copy only. Many organizations globally have used our guide products after necessary customization and
implementation . The buyer must customize our training presentation/document kit to suit his/her
organization’s requirements .M/s Naman Infotech center shall not
be responsible for any loss/damage to the client that might arise due to improper modification by client/usage of the product.
Can I get user manual and contents of your products for purchases done by us ?
Ans.
You will get user manual
along with our product .
Can I get license for the single user for the copy purchased
by me for any of our products ?
Ans.
Yes, you may use our product for your
company under our single license scheme but your copy
should not be given to other customers or other company
as it is protected under international copy right act
and each product copy is having one unique copy number
to protect multi usage of our products.
We are having 5 group of companies and if I purchase 1 copy
then may your product be used by our all other group
companies ?
Ans.
The product is sold under single user
license scheme and if you want to purchase it for your
all the group companies then you have to purchase
multiple copy from us.
Can I get discount for registering multiple copies ?
Ans.
Yes and that will be decided on case to case basis.
Is The Credit Card transaction secure ?
Ans.
The credit card registration is done
through a secure socket, so there is no risk for your
credit card information, which is protected and cannot
be intercepted.
Can I use your training presentation/ documentation kit and
make it user friendly to meet my need?
Ans.
Yes, you can and for that you need to
save our products in your computer and do necessary
changes to meet your requirements. Our all the products
are user friendly and made in power point for training
presentations and word for training literature as well
as documentation kit. We are giving soft copy of our all
products and no hard copy is given.
What is the
Do's and DONT's of
ISO:9000, ISO:14000 and OHSAS:18001 implementation
Document your way of doing business
and align the implementation of ISO system with your
business objectives and business practices.
Keep the documentation simple.
Document the flexibility you need in your procedures.
Use the ISO implementation as a stepping stone to get
better efficiency in your operation.
Choose a Management Representative that is part of the
management team and well liked and respected within the
organization.
Conduct your implementation on a faster-track approach,
slow implementations are more disruptive and difficult
in the long run.
Choose an ISO/Management representative that sees the
big picture and understand ISO at a higher level.
Provide ISO training to the
management level individuals even if you are going to
use an external consultant .
Provide Internal Auditor training to the Management
Representative and some other key members of the
organization. (see Auditor Training).
Select a consultant firm on the basis of how well their
style will fit your company culture, as well as their
success rate in helping companies achieve certification.
An inappropriate consultant can do a lot of damage.
Check the references!
Check credit history of consulting firms... there are a
lot of reputable and yet unreliable entities out there.
Beware of consultants that quote you a fixed cost
without conducting a thorough audit of your operation.
They are low-balling to get the job. Once they get it
and they do get a feel of the amount of work, they will
either start cutting corners to save time, which will
put you at risk, or find a way to abort the
implementation process in midstream after having
pocketed a chunk of money.
Ask for detailed quotes from registrars that cover a
3-year period, which include the yearly Surveillance
Audits.
Lock in a registration audit date right away, so that
all your organization has a clear target and stays
focused.
Choose and treat your Registrar like a long-term
partner.
Use a Registrar's Preliminary Assessment as an
improvement tool, as well as to maintain momentum for
the implementation.
If you feel confident that you are ready without having
to go through a preliminary assessment, call for a
certification audit.
Start implementation before an experienced person or a
professional conducts a gap assessment to determine
exactly what needs to be done. You may go off-track and
waste precious time and resources implementing
unnecessary items, and missing some crucial tasks.
Create more work for yourself and your colleagues just
to comply with ISO. That may mean that you are not
aligning the implementation with your business practices
and worst of all that the maintenance of the quality
management system is going to be cumbersome and
burdensome for your organization.
Conduct ISO implementation just to get a certificate.
Over-document procedures: the more you say the more you
commit to.
Sacrifice the operational flexibility you need for your
business to please the auditors.
Use a consultant that you will have to depend on to
maintain your quality management system after
certification. It will just cost you more and imply that
the implementation was incomplete.
Think a Registrar is here to fail you.
Use an obscure Registrars who may almost give you a
certificate for the right price… Their ISO certificates
are worthless in the eyes of the business community.
Think that a good auditor is necessarily good at
implementation.